Moby Score
Moby Score: a property’s condition as one number
A property assessment on site, reviewed by the office, becomes a Moby Score out of 100 for the property and for each asset in it — banded Excellent, Good or Needs Attention on one ladder — with a plan of what to do about it and a Moby Timeline that keeps the record.
One number, honestly derived
A technician runs the property assessment checklist on site. The office reviews it and sends it. Each asset scores, the property’s Moby Score is out of 100, and the bands are fixed: 90 and above is Excellent, 70 to 89 is Good, below 70 Needs Attention.
Every chip on the dashboard and the sentence above them are banded on the same ladder, from one implementation, so a property cannot read “in good shape” over a column of assets that say otherwise.
The sentence above the chips is banded by the same rule as the chips.
From finding to plan to job
Findings carry prices and reasons. The plan is what to do about them, in order, and a job is raised from the plan on the same property, dispatched and evidenced like any other. The Moby Timeline — the property timeline — holds the reports, the photos and the documents, so the next assessment starts from the last one rather than from nothing.
Nothing reaches the homeowner or landlord before the office has approved it, so a half-finished finding cannot leak out as a verdict.
A score to act on, with the work it implies already on the board.
What it is not
The Moby Score is informational. It is not a warranty, not a certificate, not a survey a lender would accept, and not a credit, insurance or government rating of any kind. A gas safety record is still a gas safety record and an EICR is still an EICR: the score sits beside the compliance pack, it does not replace it.
A number to act on, not a document to rely on.
Who sees it
Homeowners and members see it in the customer portal, where the screen may still say Home Score, per asset and for the home. Landlords see the Moby Score across a portfolio. Agencies and home-services firms see it in the office, where it is usually labelled Property Health — the same number, the same ladder, whichever door it is read through.
One score, read through whichever door the person came in by.
Who this is for
Owners who want a property’s readiness as one number before they sell, let or repair. Landlords who want a portfolio they can sort by condition. Agents who would rather send a Moby Score and a plan than a folder of photographs. Home-services firms whose maintenance subscriptions include an annual property assessment.
Bring one property you have not been inside for a year to the walkthrough.
Keep reading
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The job
From a report to a paid invoice
How a property repair runs end to end in Moby — reported with photos, dispatched to a vetted contractor, tracked on a live clock, and invoiced without re-keying a line.
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The money
Where the margin was hiding
Supplier bills read into priced lines, a rate card that prices its own jobs, memberships that show their working, and rent that remits itself — the money surfaces in Moby.
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The property
The record that outlives every job on it
Moby Score, certificates issued from the job that earned them, compliance that can block a letting, and listings that become signed tenancies — the property record in Moby.
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The trade
The half most platforms treat as an afterthought
Vetting filed once and approved per client, a calendar that counts people, works orders that become jobs, and van stock counted per location — the contractor half of Moby.
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Ops vs CRM
Your CRM fills the diary. Moby runs the property.
CRMs hold the address book. Moby runs the work — tickets, tenancies, compliance and invoices. Keep your CRM and close the ops gap: where one stops and the other starts.
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CP12
CP12: the gas safety record that never lapses
What a landlord gas safety record (CP12) is and when it is due, and how Moby tracks it on the property, blocks a tenancy while it is missing, and files the record the Gas Safe engineer issues from the job.
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EICR
EICR: five-year electrical safety, tracked like the gas check
What an Electrical Installation Condition Report is, the five-year rule for private lets in England, and how Moby tracks it on the property, blocks a tenancy while it is missing, and files the report the electrician issues from the job.
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Landlords
Landlords: the rent, the certificates and the repairs on one record
For self-managing landlords and small portfolios: tenancies, a rent ledger with arrears, the UK compliance pack and repairs on one property record, with a dashboard that shows occupancy, rent roll, arrears and deposits held.